SHIPPING POLICY
CANADIAN SHIPPING
For orders in Canada, enjoy free shipping on all purchases.
SHIPPING TO THE USA
In the USA, shipping is free for all orders.
DELIVERY TIMEFRAME
We will meticulously processed + shipped your order within 2-3 business days. Please anticipate possible additional delays during peak seasons such as Black Friday or the holiday season.
RETURNS & EXCHANGES
If you aren't 100% satisfied with any of your YooCandle products, we're committed to making it right. Reach out to our Customer Care team at hello@yoocandle.com within 30 days of receiving your order, and we’ll help get the process started. Please be aware that proof of purchase is a requirement for processing your request.
For further information Click Here
For further information Click Here
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.